The planter box I purchased is of excellent quality. I have used it for 3 years now as my raised vegetable garden bed and it looks just as fresh and new as the day it was delivered. It has stood up to the elements very well. I am very pleased with this product and would recommend it to all gardeners.

K. S. - Fort Wayne, IN

In Boston we have an unusual state park that is 1 block wide and 6 miles long, built over train tracks. It has formal gardens that are maintained and funded by neighborhood volunteers due to budget cuts. We bought a KirbyBuilt outdoor message board for the Butterfly Meadow. It was easy to put together and install. The best, and most unexpected, part of our experience with KirbyBuilt was that after the acrylic panel was scribbled on with a marker KirbyBuilt replaced and shipped a new panel free of cost. I was overwhelmed with their generosity and happy not to have to use scarce volunteer funds. Service over and above.

Thank you KirbyBuilt

K. H. - Boston, MA

Great divot mix box

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S. M. - Clearwater, FL

It's all in the name, KirbyBuilt Quality Products! Not only are the products of quality, so is the customer service.

M. W. - Glenwood Springs, CO

The recycled products we have purchased have been placed in high traffic areas and the students use them a lot. They hold up to the weather.

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G. N. - Kenmore, WA

Our HOA purchased one of your message board centers and have been very pleased with it.

B. B. - Cardiff, CA

Working with KirbyBuilt has been a great experience. We initially chose their products because of the availability of recycled materials. We have continued using them because of the excellent customer service and high quality products we have received.

S. M. - Garner, NC

Wow, if you don't have the sign...I can just make one that I want? How great is that?!

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J. F. - Silver Springs, MD

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HOME Customer ServiceReturn Policy

Return Policy

Returns and Exchanges
If not satisfied with your purchase, it may be returned within 30 days for exchange or refund. The customer is responsible for shipping costs both ways and a restocking charge of 20% will be added. Returns after 90 days from ship date will not be accepted.

If you would like to exchange or return a product, please email or contact customer service for return instructions. Products cannot be shipped back without return authorization from customer service. All exchanged and returned merchandise must be in original factory condition for credit to be issued. Custom, personalized, and clearance products may not be returned.

Any merchandise returned without a return authorization number will cause your credit to be delayed or denied. Please return product freight prepaid. No COD or Freight Collect shipments will be accepted.

Damage During Shipping
Occasionally damage occurs during shipping. Please remember to completely inspect your products for visible and hidden damage. Please do not skip this step! It is important to note any damage on the Bill of Lading before you and the driver sign off on the shipment. All packaging and paperwork should be kept until the inspection process is completed. Please contact our Customer Service department for return/replacement instructions. Damage and shortage claims must be reported within 10 days of delivery.